Workflow Automation Hub

Overview

The Workflow Automation Hub gives departments one place to build digital forms and route them for approval. Requests that today travel by email, paper, or spreadsheet, such as travel, purchasing, and access requests, become tracked workflows with clear owners and due dates.

The Software Solutions team is gathering the most common approval flows and designing reusable building blocks, so new workflows can be set up without custom development.

What the project delivers

• Digital forms: a form builder with validation, attachments, and reuse of standard fields.

• Routing and approvals: multi-step approvals with delegation, reminders, and an audit trail.

• Visibility: dashboards that show where each request is and how long each step takes.

Timeline

1. Discover: catalogue the approval flows departments use today and how long they take. In progress.

2. Select and design: choose the platform and design the shared building blocks. Planned.

3. Pilot: move three high-volume flows to the hub with the departments that own them. Planned.

4. Roll out: onboard the remaining departments and retire the paper forms. Planned.

Questions

Use the contact form to reach the Software Solutions team about this project.